Solve each customer query efficiently and create long-lasting customer relationships simultaneously. LiveAgent also offers basic CRM capabilities for those who don’t use a third-party CRM solution.One way to improve the customer experience is by reaching out to the customers throughout their browsing experience. Customer service software allows y
Use rules to transfer or resolve tickets, add specific tags and more. LiveAgent’s automation features are an ideal time saver – they can help agents do more meaningful work and cut down help desk management costs.Even contact centers with a large number of agents who are properly trained can get overwhelmed by the number of preventable question
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